Privacy & Security Policy
Last Updated: 16 September 2024
At CarbonBank, your privacy and security are of utmost importance to us. This Privacy & Security Policy explains how we collect, use, protect, and manage your personal information when you visit and use our website, carbonbank.vn. By accessing or using our services, you agree to the practices described in this policy.
1. Information We Collect
When you use CarbonBank, we collect the following types of information:
- Personal Information: This includes your name, email address, phone number, payment information, and other contact details you provide when creating an account or making transactions.
- Activity Data: We collect information about your activities, such as your carbon footprint data, transaction history, and the credits you buy or sell on our platform.
- Technical Data: This includes your IP address, browser type, device information, and browsing patterns on our website through cookies and similar tracking technologies.
2. How We Use Your Information
CarbonBank uses your personal information to:
- Provide Our Services: To create and manage your account, process transactions, and allow you to buy, sell, and trade carbon credits.
- Improve User Experience: We use aggregated data to analyze trends, manage the website, and enhance our services to better meet your needs.
- Communicate with You: We send account-related notifications, updates about new features, promotional offers, and security alerts.
- Legal Compliance: To comply with applicable laws, regulations, and requests from law enforcement agencies.
3. Data Security
We take your security seriously and implement industry-standard practices to safeguard your personal data:
- Encryption: All sensitive information, such as payment details, is encrypted using Secure Socket Layer (SSL) technology.
- Access Controls: We restrict access to your personal data to authorized personnel only, ensuring your information is protected at all times.
- Continuous Monitoring: Our systems are continuously monitored for potential vulnerabilities or security threats, and we regularly update our protocols to defend against attacks.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. These small data files help us:
- Remember your preferences and login details.
- Analyze website traffic and performance to optimize functionality.
You can control cookie settings through your browser, but disabling cookies may limit your experience on our website.
5. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with trusted third parties in the following circumstances:
- Service Providers: To facilitate payment processing, data analytics, or customer support.
- Legal Obligations: To comply with legal requirements, enforce our terms of service, or protect the rights and safety of our users.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction.
6. Your Rights
As a CarbonBank user, you have the following rights regarding your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You have the right to correct any inaccuracies in your information.
- Deletion: You may request the deletion of your personal data, subject to certain legal or operational requirements.
- Opt-Out: You can opt out of receiving promotional emails by clicking the unsubscribe link in our communications or updating your preferences in your account settings.
7. Third-Party Links
Our website may contain links to third-party websites. CarbonBank is not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.
8. Updates to This Policy
We may update this Privacy & Security Policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will notify you via email or post a notice on our website. Your continued use of CarbonBank after the changes take effect will constitute acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about our Privacy & Security Policy, please contact us at:
CarbonBank
Email: [email protected]
Last Updated: 16 September 2024
At CarbonBank, your privacy and security are of utmost importance to us. This Privacy & Security Policy explains how we collect, use, protect, and manage your personal information when you visit and use our website, carbonbank.vn. By accessing or using our services, you agree to the practices described in this policy.
1. Information We Collect
When you use CarbonBank, we collect the following types of information:
- Personal Information: This includes your name, email address, phone number, payment information, and other contact details you provide when creating an account or making transactions.
- Activity Data: We collect information about your activities, such as your carbon footprint data, transaction history, and the credits you buy or sell on our platform.
- Technical Data: This includes your IP address, browser type, device information, and browsing patterns on our website through cookies and similar tracking technologies.
2. How We Use Your Information
CarbonBank uses your personal information to:
- Provide Our Services: To create and manage your account, process transactions, and allow you to buy, sell, and trade carbon credits.
- Improve User Experience: We use aggregated data to analyze trends, manage the website, and enhance our services to better meet your needs.
- Communicate with You: We send account-related notifications, updates about new features, promotional offers, and security alerts.
- Legal Compliance: To comply with applicable laws, regulations, and requests from law enforcement agencies.
3. Data Security
We take your security seriously and implement industry-standard practices to safeguard your personal data:
- Encryption: All sensitive information, such as payment details, is encrypted using Secure Socket Layer (SSL) technology.
- Access Controls: We restrict access to your personal data to authorized personnel only, ensuring your information is protected at all times.
- Continuous Monitoring: Our systems are continuously monitored for potential vulnerabilities or security threats, and we regularly update our protocols to defend against attacks.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. These small data files help us:
- Remember your preferences and login details.
- Analyze website traffic and performance to optimize functionality.
You can control cookie settings through your browser, but disabling cookies may limit your experience on our website.
5. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with trusted third parties in the following circumstances:
- Service Providers: To facilitate payment processing, data analytics, or customer support.
- Legal Obligations: To comply with legal requirements, enforce our terms of service, or protect the rights and safety of our users.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction.
6. Your Rights
As a CarbonBank user, you have the following rights regarding your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You have the right to correct any inaccuracies in your information.
- Deletion: You may request the deletion of your personal data, subject to certain legal or operational requirements.
- Opt-Out: You can opt out of receiving promotional emails by clicking the unsubscribe link in our communications or updating your preferences in your account settings.
7. Third-Party Links
Our website may contain links to third-party websites. CarbonBank is not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.
8. Updates to This Policy
We may update this Privacy & Security Policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will notify you via email or post a notice on our website. Your continued use of CarbonBank after the changes take effect will constitute acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about our Privacy & Security Policy, please contact us at:
CarbonBank
Email: [email protected]